Support Role Today? Here’s How to Grow Tomorrow

Are You in App or Production Support?

 Here’s How You Can Take the Next Big Step in Your IT Career

Support roles build resilience, problem-solving, and systems knowledge.

 But what if you're ready to move up and step into more specialized, high-growth roles?

Here are 7 career paths to explore

1. Linux Administrator

 → Learn shell scripting, system performance, server health & monitoring.

 → Practice hands-on tasks and gain terminal confidence.

2. SQL Developer

 → Start with SQL basics and real-world queries.

 → Build a project portfolio and master database concepts.

3. Reporting Specialist (Power BI / Tableau)

 → Get into data visualization tools.

 → Learn to convert raw data into powerful insights.

4. DevOps Engineer

 → Learn CI/CD, Docker, Jenkins, Kubernetes.

 → Work on cloud (AWS/Azure) and earn relevant certifications.

5. Site Reliability Engineer (SRE)

 → Master automation, incident response, system reliability.

 → Work on monitoring tools and real-time challenges.

6. Software Developer

 → Pick a language (Python, Java, JavaScript).

 → Build apps, contribute to open source, and grow your GitHub profile.

7. Team Lead / Manager

 → Learn people management, ITIL/PMP practices.

 → Build leadership, communication, and mentoring skills.

Support roles teach you how to solve problems.

 Now’s the time to build on that foundation and level up