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Want to grow faster in your IT career? Start with this basic… ITIL!

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 What is ITIL?


 It’s not software.


 It’s not a tool.


 ITIL is a framework that helps IT teams work smarter and deliver better service.


Think of it like this:


 No more confusion.


 No more missed tickets.


 No more rework.


 Solve problems faster


 Give better support to users


 Plan changes safely


 Fix root issues, not just symptoms


 Work as a proper team


 Where is ITIL used?


IT Support


Sys Admin


Service Desk


DevOps


IT Managers


Common ITIL processes:


 ✔ Incident Management


 ✔ Change Management


 ✔ Problem Management


 ✔ Service Requests


 ✔ Asset Tracking


 Why should you care?


 Because learning ITIL makes your work easier, your team stronger, and your growth faster!



 


 
 
 

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