What is AI — and Why It Matters in IT

AI (Artificial Intelligence) gives computers the power to think, learn, and act — just like humans, but faster.

In IT, AI is already making a difference:

Handling system monitoring

Managing support tickets

Detecting security issues

Even fixing problems before users notice

Think of AI as your digital assistant — it never sleeps, learns constantly, and acts instantly.

Why it matters:

Saves time

Reduces manual effort

Improves uptime

Cuts costs

AI in IT isn’t the future — it’s already here.